My Samsung A50 Phone is Not Switching On

When it comes to mid-range smartphones, Samsung has made sure that you are getting your money’s worth with their Samsung Galaxy A50 mobile phone. However, just like with other smartphones, the A50 cannot be considered a perfect device because there is an issue or two that you might encounter. There are some users who have already complained that their Galaxy A50 turned off on its own and will not power back on. This issue happens without any reason or cause even which baffled its users. Most people believe that this problem is caused by an issue with the hardware, but surprisingly, it is the firmware that is causing the A50 phone to turn off on its own.

How then will you be able to fix this issue?

The good news is that there is one procedure to solve this problem, but there are other alternatives too if this method doesn’t work on your Samsung Galaxy A50. Let’s get started.

How to Fix Samsung Galaxy A50 That Doesn’t Turn On

If you bought your A50 from Qwikfone and it suddenly shuts down on its own and doesn’t respond to being powered on, the most likely culprit here is that your device suffered from a firmware crash, provide that there are no liquid or physical damage to your phone. If you dropped your phone on a hard surface, or it was accidentally hit with a hard object, it may have damaged the screen. On the other hand, if it is the firmware that caused the crash, here are a few solutions for you to try out:
Force Restart Your Device

The first solution to try on your phone if it is not turning on or doesn’t respond to any buttons with the display remaining black is to force restart it. This is basically a simulated form of battery removal which actually works in fixing firmware crashes as well as other minor issues on your device. How can you do this? Here’s what you need to do.
  • Press and hold the volume down button.
  • While still holding on the volume down button, press and also hold the Power key at the same time.
  • Hold these buttons down for 15 seconds or until you see the logo of your Samsung Galaxy A50 appearing on your screen.
If you managed to make your phone respond to this solution, then you can start using your device again. This forced reboot solution does work most of the time. However, if yours didn’t work even when you forced your phone to restart, there is another solution for you to try.

Charge Phone Then Force Reboot

You might think that your phone’s battery has been completely drained which caused your device to turn off on its own. But what if you have charged your device and it’s still not working? Although it is possible that having a battery drain will cause your phone’s system to crash before your phone powers down, there are some minor issues that may keep your phone from responding when turning it on. Fortunately, there are steps that can be taken to help solve this issue.
  • Plug your charger to a wall outlet that is working.
  • Connect the phone to the charger using the original cable.
  • Regardless of whether the charging symbol appears on the screen or not, let your device charge for at least 10 minutes.
  • While the phone is still charging, you should press and hold the Volume Down button without releasing it.
  • You should also press and hold the Power key of your phone too.
  • Hold both keys down together for about 15 seconds or until you see the logo of your Samsung Galaxy A50 appearing on the screen.
If these steps made your phone work again, but then the same issue arises, you only need to reset your phone because there is a possibility that there are data files that may have been obsolete or corrupted already. You will need to backup all important files on your phone before removing your Google account. Once you have done all these, the next thing you need to do is to reset your phone.

Here’s how you can reset your A50.
  • Turn off your device first.
  • Once done, you should hold both the Bixby key and Volume Up key, then press down and hold the Power key all at the same time.
  • Wait until the logo of the Samsung Galaxy A50 appears. Once it appears, release all three keys.
  • Your Galaxy A50 will go to the Recovery Mode. Once you encounter a black screen that has blue and yellow texts, you can now proceed to the next step.
  • You will need to press the Volume Down key several times to highlight ‘wipe data/ factory reset’.
  • Once done, press the Power button to select the option.
  • Then press the Volume Down key until you see ‘Yes’ highlighted.
  • You will need to press the Power button again to select and start the master reset.
  • Once the master reset is complete, you will see the ‘Reboot system now’ highlighted.
  • Restart the device by pressing the Power key.
If you have done all these steps, from force restart to rebooting the entire device, it would be better to bring your smartphone to the dealer to have a technician check it out for you. These steps have already been tried and tested on the Samsung Galaxy A50 and they worked. But if the problem still persists, having a professional technician take a look will save you from lots of trouble.

Samsung Galaxy A50 may be an impressive choice for a mid-range smartphone, but even these kinds of devices have a few issues that need to be addressed.

Fortunately, there are a few helpful steps that you can do to solve this tricky issue of your phone suddenly turning off and not turning back on. It is understandable that you might think that the battery is the problem, but once you have determined that the battery is not the issue, there are a few alternatives for you to try out.

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